Terms and Conditions

Swimories recognises that outdoor swimming is an activity with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own involvement. By booking a trip/swim  you are aware and accept these risks and will be responsible for your own actions and involvement. Swimories will help you to manage these, but can never completely remove them.

These conditions also apply to each individual when booking as a group. It is advised that you take out your own personal accident/cancellation insurance.

Swimories days/events do not include any personal accident, cancellation, third-party liability or personal insurance. Swimories recommends that you take out your own policy. Swimories will accept no responsibility whatsoever in respect of loss or damage to personal property.

Each participant must complete the payment process. Only on receipt of full payment will a place be guaranteed.

Whilst every attempt is made to ensure that advertised trips/sessions actually run, Swimories will notify the client of cancellation as soon as possible.

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Trips/sessions will be cancelled if Swimories believes there are reasonable grounds that cancellation is necessary due to lack of participants or dangerous and/or unsuitable conditions for the activity. 

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In the unlikely event that Swimories has to cancel your trip/session, you will be offered either a full refund or another date.

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In the event of the cancellation of a trip/session, Swimories will not be liable for any travel or accommodation related expenses.

All cancellations by the client must be via email to emma@swimories.co.uk.  If you are cancelling within 3 days of the start of your booking, please also call 07768735956.

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Once notified of the cancellation, Swimories will try to resell the day/event place(s). In the event that Swimories is able to resell the participant place prior to the commencement date, the client will receive a full refund. 

​In the event that Swimories is unable to resell the day/event place(s) prior to the course commencement date the client will be charged the following cancellation fees:

​0-3 days - no refund will be given.

4-7days or you may choose to reschedule or get a 50% refund minus a £10 admin fee. 

8 days or more, you can choose to try to reschedule or get a full refund minus a £10 admin fee per booking.   

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​​It may be possible to transfer places to client sought replacements unless there is a waiting list for the event, this is to be discussed with Swimories at the time of cancellation. 

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If you are late and miss the start, you may not be offered an alternative and may not be able to be included. If you are able to be included, the session may be shorter.

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​If you are going to be late, please get in touch. If we can wait a little, we will.

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​Any cancellation within 48 hours of a booked session will not be refunded and if you do not attend, no refund or reschedule option will be given. 

Cancellations outside of 48 hours may be rescheduled or a refund can be sought minus a £5 administration fee.  All requests for cancellation/requests/refunds must be emailed to emma@swimories.co.uk

By booking, you declare you are of good health, that you meet the day/event fitness and other requirements as listed on the relevant information page; and that you take part entirely at your own risk. All entrants must be 18 years or over.

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If you choose to swim without a wetsuit, you need to understand your time in the water may be reduced. Tow floats will be compulsory for most adventures/coaching sessions. Bright swim hats may be compulsory.  Footwear in the water may be compulsory for some sessions/adventures. Appropriate footwear may be compulsory on some adventures. 

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You are responsible for all your personal belongings and valuables. We recommend you do not bring any items of value.You may choose to use a dry bag or phone case to keep your belongings with you on your swim.

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Please ask before using your camera. Please do not tag or share any photos without those present having given their prior consent. Should you specifically not want your photo taken, please inform your swim coach prior to the beginning of your session.

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